Approving Doodali as a trusted app
If your Google or Microsoft 365 connection keeps stopping, your IT admin can approve Doodali so it stays connected.
Your calendar and email connection can stop when your password changes, when it isn’t used for a long time, or when your company’s settings ask everyone to sign in again from time to time. Doodali tells you straight away, with a Reconnect button. If it keeps happening, your IT admin can approve Doodali for your whole company.
Google Workspace
- Sign in to the Google Admin console as an admin.
- Go to Security → Access and data control → API controls and choose Manage Third-Party App Access.
- Press Configure new app, search for Doodali, choose who it applies to and set it to Trusted.
- If your company sets a session length under Security → Access and data control → Google Cloud session control, tick Exempt trusted apps so Doodali isn’t asked to sign in again.
Microsoft 365
- Sign in to the Microsoft Entra admin centre as an admin.
- Go to Enterprise applications, open Doodali and choose Permissions.
- Press Grant admin consent for your organisation, so nobody’s access is removed for want of approval.
- If a Conditional Access policy sets a sign-in frequency, your admin can leave Doodali out of it, or choose a longer time.
A password change always ends the connection, whatever the settings: just press Reconnect in Settings → Calendar & booking.
Still stuck? Get in touch and a real person will help.