A simpler alternative to Capsule CRM.
Capsule is a simple, long-established CRM for small businesses, made in the UK. Doodali is one app for small businesses, CRM, inbox, projects, invoicing and AI, for £19.99 a month, with unlimited users.
The short version
How it’s priced
Capsule CRM: Capsule is priced per user, per month, across a few plans.
Doodali: £19.99 a month plus VAT. Unlimited users, every feature. Texts, calls and AI use credits, with 500 free each month for AI.
A team of eight
On per-user pricing, a team of eight pays for eight seats, more as you grow, and more again for higher tiers.
On Doodali, the team of eight, or eighty, costs £19.99 a month for the business.
Capsule CRM is a great choice if…
- Simple and easy to learn
- A good fit for straightforward contact and pipeline tracking
- Integrates with Xero and other small-business tools
Doodali suits you better if…
- You want the inbox, projects and invoicing in the same place
- You’d rather not pay per user
- You want AI built in
- You run more than one business
Everything, for £19.99 a month.
No tiers, no add-ons for the essentials, and nothing to upgrade to.
CRM and pipeline
Clients, contacts, deals and follow-ups.
Find out moreShared inbox
Email, WhatsApp, texts, forms and Facebook leads.
Find out moreProjects
Boards, tasks, files and time tracking.
Find out moreInvoicing
Card payments and Xero sync.
Find out moreOnline booking
Booking pages from your free times.
Find out moreE-signatures
Contracts signed on any phone.
Find out moreAI built in
Ask Doodali, AI replies and agents.
Find out moreSeveral businesses
Each separate, all in one login.
Find out moreMoving from Capsule CRM
Export your contacts, companies and deals from Capsule CRM as spreadsheets and import them into Doodali, it matches the columns for you. Try it free for 14 days, no card needed.
Compared in September 2026 from Capsule CRM’s own website. Features and prices change, so check Capsule CRM’s site for the latest. Capsule CRM is a trademark of its owner; Doodali isn’t affiliated with it.
Questions,
answered.
Anything else, ask, a real person replies.
Is Doodali as simple as Capsule?
Doodali is built to be simple too, and adds optional apps (like booking, forms and newsletters) that stay hidden until you switch them on.
Does Doodali work with Xero like Capsule?
Yes. Invoices and payments sync to Xero automatically.
How much does Doodali cost?
£19.99 a month plus VAT, with unlimited users and every feature. There’s a 14-day free trial, no card needed.
Where is Doodali from?
Doodali is made in the UK by Arc Media Group Ltd.
Other comparisons
Try Doodali alongside Capsule CRM.
Bring one business across and see how it feels. If it isn’t better than what you have now, nothing’s lost.