A simpler alternative to Freshsales.
Freshsales is the sales CRM from Freshworks, with pipelines, contact scoring, sales sequences and forecasting. Doodali is one app for small businesses, CRM, inbox, projects, invoicing and AI, for £19.99 a month, with unlimited users.
The short version
How it’s priced
Freshsales: Freshsales is priced per user, per month, in US dollars across three tiers, with some features, such as its AI agent, sold as add-ons.
Doodali: £19.99 a month plus VAT. Unlimited users, every feature. Texts, calls and AI use credits, with 500 free each month for AI.
A team of eight
On per-user pricing, a team of eight pays for eight seats, more as you grow, and more again for higher tiers.
On Doodali, the team of eight, or eighty, costs £19.99 a month for the business.
Freshsales is a great choice if…
- A clean, modern sales CRM that’s quick to learn
- Good sales tools like contact scoring and sequences
- Part of the wider Freshworks family, including help desk software
Doodali suits you better if…
- Sales is only part of your job, you also deliver the work and invoice it
- You want WhatsApp, texts, Instagram and email in one shared inbox
- You’d rather not pay for each person
- You want AI built in, with free credits every month
Everything, for £19.99 a month.
No tiers, no add-ons for the essentials, and nothing to upgrade to.
CRM and pipeline
Clients, contacts, deals and follow-ups.
Find out moreShared inbox
Email, WhatsApp, texts, forms and Facebook leads.
Find out moreProjects
Boards, tasks, files and time tracking.
Find out moreInvoicing
Card payments and Xero sync.
Find out moreOnline booking
Booking pages from your free times.
Find out moreE-signatures
Contracts signed on any phone.
Find out moreAI built in
Ask Doodali, AI replies and agents.
Find out moreSeveral businesses
Each separate, all in one login.
Find out moreMoving from Freshsales
Export your contacts, companies and deals from Freshsales as spreadsheets and import them into Doodali, it matches the columns for you. Try it free for 14 days, no card needed.
Compared in October 2026 from Freshsales’s own website. Features and prices change, so check Freshsales’s site for the latest. Freshsales is a trademark of its owner; Doodali isn’t affiliated with it.
Questions,
answered.
Anything else, ask, a real person replies.
Does Doodali have a pipeline like Freshsales?
Yes, a visual pipeline with your own stages, deal values and follow-ups, plus the projects and invoicing that come after a won deal.
Can I move from Freshsales?
Yes. Export your contacts, accounts and deals as spreadsheets, and Doodali’s import matches up the columns for you.
Does Doodali have AI like Freshsales?
Yes. Ask Doodali answers questions about your own business, and AI replies, agents and a receptionist are built in, paid for with credits, with free credits each month.
How much does Doodali cost?
£19.99 a month plus VAT, with unlimited users and every feature. There’s a 14-day free trial, no card needed.
Where is Doodali from?
Doodali is made in the UK by Arc Media Group Ltd.
Other comparisons
Try Doodali alongside Freshsales.
Bring one business across and see how it feels. If it isn’t better than what you have now, nothing’s lost.