Moving to Doodali

Moving from Keap (Infusionsoft) to Doodali

Keap exports contacts from the contact list as a CSV.

Updated 30 September 2026

1. Export from Keap (Infusionsoft)

  1. In Keap, go to Contacts and select all contacts.
  2. Choose Actions → Export, pick the fields, and export as CSV.
  3. Download the file.

2. Import into Doodali

  1. In Doodali, open the business you’re bringing across, then go to Settings → Import and export and press Import clients from a CSV (or press Import on the Clients page).
  2. Choose the file. Doodali reads the column headings and matches them for you: company name, email, phone, address, VAT number, notes, and the contact’s name, email, phone and job title.
  3. Check the matches. Anything Doodali couldn’t match is set to “Skip”: choose a field for it, or leave it out.
  4. Press Import. Each row becomes a client with its main contact. More people at a company that’s already there are added as its contacts, and clients already in Doodali are skipped, so you can import again safely.

Tips for Keap (Infusionsoft)

  • Map Company to Company name. Contacts with no company come across as a client in their own name.

What comes across

In Keap (Infusionsoft)In Doodali
ContactsClients and contacts
TagsNot imported: add them to the notes column first if you need them

What stays behind

  • Email marketing lists: import them into Doodali’s Newsletters mailing list instead, with their consent.

Start with one business.

Bring one business across and see how it feels. If it isn’t better than what you have now, nothing’s lost.

Join the waiting listBe one of the first in