Moving to Doodali

Moving from Capsule to Doodali

Capsule exports your contacts (people and organisations) as a CSV.

Updated 30 September 2026

1. Export from Capsule

  1. In Capsule, go to Contacts and show all contacts.
  2. Use the Export option (under the list’s actions, or Account settings → Export) and export as CSV.
  3. Download the file.

2. Import into Doodali

  1. In Doodali, open the business you’re bringing across, then go to Settings → Import and export and press Import clients from a CSV (or press Import on the Clients page).
  2. Choose the file. Doodali reads the column headings and matches them for you: company name, email, phone, address, VAT number, notes, and the contact’s name, email, phone and job title.
  3. Check the matches. Anything Doodali couldn’t match is set to “Skip”: choose a field for it, or leave it out.
  4. Press Import. Each row becomes a client with its main contact. More people at a company that’s already there are added as its contacts, and clients already in Doodali are skipped, so you can import again safely.

Tips for Capsule

  • People rows include their organisation: map Organisation to Company name.

What comes across

In CapsuleIn Doodali
OrganisationsClients
PeopleContacts on each client
Background notesThe client’s notes

What stays behind

  • Opportunities: add open ones to Doodali’s pipeline.

Start with one business.

Bring one business across and see how it feels. If it isn’t better than what you have now, nothing’s lost.

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