Business phone system

Your business phone, in your browser.

Make and answer calls on your business number from Doodali, with voicemail, opening hours, a call menu, ring groups and extensions.

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Sound familiar?

The phone system is the one thing that never talks to your CRM.

A separate system

Another login, another bill, and calls that never reach the customer’s record.

Calls that ring out

Nobody knows who should pick up, so nobody does.

After-hours confusion

Callers ringing when you’re closed, with nowhere to go.

Calling

Calls in and out, from Doodali.

Answer calls in your browser and call out from your business number. Answered calls are logged on the customer’s record.

  • Calls made and answered in the browser
  • Calls out from your business number
  • Every call on the customer
Routing

The right person picks up.

Set your opening hours, add a call menu (“press 1 for sales”), and ring groups and extensions so every call finds someone.

  • Opening hours
  • A call menu
  • Ring groups and extensions
Handling

Hold, pass on, or leave a message.

Put callers on hold and pass calls on to a colleague. Missed calls and voicemails, written out, land in your inbox for someone to call back.

  • Hold and passing calls on
  • Voicemail written out
  • Missed calls in your inbox

Questions,
answered.

Anything else, ask, a real person replies.

Is it a replacement for my current phone system?

It’s built to be: calls, voicemail, hours, a call menu, ring groups, extensions, hold and passing calls on, all in Doodali.

What number does it use?

Your Doodali business number, a UK mobile number. You can forward an existing number to it.

What happens when no one answers?

The AI receptionist can answer if you’ve set it up, otherwise the caller can leave a voicemail, which lands in your inbox written out.

How much does it cost?

The phone app is included in Doodali’s £19.99 a month plus VAT. Call minutes are paid from credits you top up.

A phone system that knows your customers.

Bring one business across and see how it feels. If it isn’t better than what you have now, nothing’s lost.

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