For physiotherapists

Hands on patients, not on the phone.

For independent physios and sports therapists: new patients booked in, forms done before they arrive, and every invoice paid.

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Sound familiar?

You can’t answer the phone mid-treatment.

Calls during sessions

A new patient rings while you’re working on a shoulder.

Paperwork on the day

The first ten minutes of a session spent on a clipboard.

Follow-ups not booked

They feel better, forget to rebook, and stop halfway.

Booking

Patients book themselves in.

A booking page for each appointment type, initial assessment, follow-up or sports massage, showing only your free times, with a confirmation email and a link to cancel.

  • Each appointment type with its own length
  • Questions asked as they book
  • A booking link on your link page
Before the first session

Forms filled in at home.

Send an intake form before the first appointment with your own questions. Answers land on the patient’s record, so the session starts on time.

  • Answered on their phone, no login
  • Kept on the patient’s record
  • Only shared with who needs them
Calls and payments

Answered while you treat. Paid by card.

The AI receptionist answers your business number during sessions, answers common questions, takes messages and books appointments. Invoices get a Pay online button.

  • Every call written up in your inbox
  • Card and Apple Pay through your own Stripe
  • Reviews asked for after the last session

Questions,
answered.

Anything else, ask, a real person replies.

Does it keep clinical notes?

No. Doodali isn’t a clinical records system, keep yours for notes and treatment plans. Doodali handles bookings, forms, calls, messages and invoices.

Can patients book a course of sessions?

Each session is booked on its own, from your free times. Repeating series aren’t set up automatically, so patients book their next one as they go.

Can patients see their bookings and invoices?

Yes. The Customer Hub gives patients their own branded page with their bookings, invoices and messages.

How much does it cost?

£19.99 a month plus VAT, with unlimited users, so a practice of four physios costs the same as a team of one. Every feature is included, and there’s a 14-day free trial with no card needed.

More time treating. Less on admin.

Bring one business across and see how it feels. If it isn’t better than what you have now, nothing’s lost.

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